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Overview:
How to retrieve detailed voice messages from another extension
Issue:
Sometimes you need to access your voice mail messages from another phone on campus. These are the steps to follow.
Resolution:
1. Press # to go into VM (voice mail)
2. Press # after music chimes
3. Enter extension number
4. Enter password
5. Press 1 (listen to messages) or 3 (saved messages)
6. Press 6, to hear envelope information (this is information about when the call came in and the phone number of the caller).